NDIS Home Care Services for Seniors in Frankston: Personalised Home Care

Action Your Ability • Jan 29, 2024

There's truly no place like home – where we find comfort, security, and authenticity. However, as we age or face disabilities, maintaining the same level of independence can pose challenges. But fear not, dear residents of Frankston, for a new approach to Disability Care Services has arrived. Picture maintaining your preferred lifestyle with professional assistance just a call away! Continue reading to discover how you can regain control over everyday tasks, tailored to your unique needs and preferences, all within the comfort of your own home. Additionally, we are pleased to offer NDIS services to seniors with an NDIS plan/package.

Understanding Personal Care in Frankston

Personal care is a crucial aspect of disability services. It involves providing assistance with activities such as bathing, grooming, dressing, and toileting, among others. In-home personal care services offer these services within the comfort of the participants' homes, enabling them to maintain their independence while receiving the care they need.

Differentiating Between Aged and Disability Care

Aged care and disability care share similar goals, but there are fundamental differences between them. Aged care focuses primarily on catering to the needs of older adults who may require assistance with day-to-day activities as they age. This could include providing help with household chores like cleaning or grocery shopping, nursing or rehabilitation services, or transportation services for medical appointments.


On the other hand, disability care caters to individuals who have disabilities that may prohibit them from performing daily living tasks independently. This could range from mobility issues to cognitive difficulties or intellectual disabilities that may require specialised support from professionals trained in handling different disabilities.


While both aged care and disability care can provide personal care services, it's essential to understand the distinction when seeking personalised home care services for your loved ones- albeit making comparisons without diminishing either group’s importance.

For instance, an ageing adult might require a carer who's experienced in managing age-related conditions such as joint pain or dementia while a person with disabilities will require someone with specialised training in navigating their specific disability.

Key Services Offered

As we grow older, it's normal to require extra assistance with daily activities. Personalised home care services allow individuals to maintain their independence, live comfortably in their homes and receive tailored support as needed. In Frankston, personalised home care providers offer services like medication management, light housekeeping, meal preparation, companionship, and transportation. Home care providers can also assist people with disabilities in managing their condition independently.

Selecting the Right Personal Care Service

Choosing the right personal care service is essential for receiving quality care that helps you maintain your independence while promoting your health and well-being. When selecting a service provider, consider the following factors:


Comprehensive Assessment

A comprehensive assessment should be carried out before any service is delivered to determine the level of support needed by an individual. Providers must create a customised care plan that addresses specific needs identified in the assessment.


Flexible Scheduling Options

Personal care services should align with your schedule and availability. Providers who offer flexible scheduling options are ideal for individuals with varying schedules or who have an unpredictable need for assistance.


Local Expertise

Work with a provider with experience providing services in Frankston or surrounding areas within Victoria. A local provider understands the unique healthcare needs of locals, the community resources available and has established connections with them.


Quality Standards

Providers that prioritise client satisfaction and follow industry best practices must be considered when evaluating different companies. Online reviews are a good place to start checking customer feedback.


When choosing a home care provider in Frankston, it's crucial to ensure you get quality services. Here's a simple guide to evaluating providers:


  • Research and Reputation:Start by researching and checking the provider's reputation. Look at online reviews and recommendations, and ask friends or relatives who have used the services before.
  • Registration Status: Check if the provider is registered with relevant authorities, like the National Disability Insurance Scheme. This ensures they meet industry standards and comply with requirements.
  • Personalised Care Plans: Assess if the provider offers personalised care plans tailored to your unique needs. Providers who take the time to understand your requirements generally deliver better-quality services.
  • Staff Qualifications: Inquire about the qualifications of the staff and their recruitment process. Having qualified care ensures you receive premium service.
  • Communication Channels: Consider the provider's communication channels. Make sure they maintain open lines of communication to keep you informed about your loved one's progress.


By considering these factors, you can make a more informed decision when evaluating home care providers in Frankston.


  • In 2022, the Department of Health reported that about 35% of Australians aged 65 years and older require personal care assistance.
  • In Victoria, according to a 2018 study, approximately one-third (34%) of people with disabilities use personal care support services.
  • According to the Australian Institute of Health and Welfare, by 2030, the demand for formal personal care workers is projected to triple due to the ageing population in areas like Frankston.

Financial Aspects of Personal Care

While the cost of disability services is often one of the primary concerns for families considering these services, it's essential to weigh costs against quality before making a decision.


The cost of Home Care Packages (HCP) offered by the Australian Government differs according to each individual's income. An individual assessment will identify a person’s eligibility for subsidisation. According to MyAgedCare.com.au, "if an HCP does not cover all the required support, top-up fees may be payable."


Some providers offer a range of customised care packages that can accommodate individual budgets without compromising quality. It's essential to check the options available with each provider before ruling them out solely based on cost.


It's also recommended that you ask for full financial disclosure, including any additional costs associated with additional hours or weekends' services. Also, ensure that there are no hidden charges.



For clarity, here's a table summarising the financial aspects of personal care:

Financial Aspect Consideration
Subsidisation Check HCP and/or NDIS inclusions and eligibility
Customised Packages Inquire about custom packages to fit within an individual's budget
Additional Costs Request full financial disclosure and inquire about weekend and additional hours’ costs.
Hidden Charges Ensure there are no hidden fees concerning hourly rates, 24/7 service, or emergency situations.

Comparing Costs and Payment Options

Navigating costs and payment options for personal care services can feel confusing, but having a clear understanding of these details ensures transparency when it comes to payment. The cost of personal home care in Frankston depends on various factors such as the type of service, frequency, hours required, and location. With many payment options available - including government subsidies such as Home Care Packages or assistance with the NDIS - it's essential that patients are well-informed.


For example, according to recent data, Home Care Package recipients pay around $10-$45 per day depending on their level of package care. It's also worth mentioning that while Granny Smith may offer slightly cheaper rates than other providers, it's important to consider quality and reputation too.


To make an informed choice and avoid hidden fees, patients should compare different service providers' pricing models carefully. Additionally, researching which funding packages and subsidies they qualify for could lead to significant savings.

Action Your Ability Offers Personal Care Support 

Action Your Ability is an esteemed provider of personal care services in Frankston, committed to delivering high-quality and compassionate support to individuals in need. With a team of experienced and dedicated professionals, they strive to make a positive impact on the lives of those requiring assistance with daily tasks and activities. Whether you or your loved one requires NDIS services or disability care, Action Your Ability is here to provide personalised support tailored to specific needs.

Imagine the relief of knowing that there is someone you can rely on for assistance with everyday tasks that have become challenging due to ageing or disability. Action Your Ability offers
personal care support that spans a wide range of services, including help with bathing, dressing, grooming, medication reminders, mobility assistance, meal preparation, and much more. Their team understands that the ability to maintain independence is crucial for overall well-being, and they are dedicated to promoting a sense of autonomy while providing the necessary support.

The professionalism and dedication of Action Your Ability's staff are exemplified through their commitment to fostering meaningful connections with their clients. They take the time to understand each individual's unique needs and preferences, ensuring that their approach is personalised and respectful. Their carers are not only qualified but also compassionate, making them able to offer emotional support as well as physical assistance. This holistic approach allows individuals receiving personal care from Action Your Ability to feel valued and empowered.

Now, some may argue that relying on personal care services may undermine independence or be seen as a sign of weakness. However, it is essential to understand that
seeking personal care support does not imply a loss of independence; rather, it is an acknowledgment of one's limitations and a proactive step towards maintaining a fulfilling lifestyle. Action Your Ability recognises this importance and strives to promote independence by enabling individuals to remain in their own homes while receiving the necessary level of support.

Just as a pilot relies on the co-pilot's assistance to navigate the skies smoothly, seeking personal care support from Action Your Ability ensures that individuals can continue living their lives with dignity and peace of mind. It is akin to having a helping hand when needed, allowing individuals to focus on what truly matters to them while knowing they have a reliable source of support by their side.

Action Your Ability understands the significance of personal care for older adults and individuals with disabilities in Frankston. Their commitment to providing quality services empowers individuals to maintain their independence and enjoy a high standard of living.



How Can We Assist You?

At Action Your Ability, we are committed to guiding each participant on their journey to achieve their goals. With a collective experience of over 20 years in providing personal care, we recognise the significance of fostering a strong relationship between support workers and participants.


We carefully consider every aspect when pairing you with your personal care support worker, ensuring we find the perfect match before moving forward


Their Role Involves:

  • Facilitating your progress towards your goals
  • Collaborating with other members of your support network
  • Reporting measurable outcomes to the team leader
  • Personal Care Service


We offer more than just support; our business is built on Action and Passion. We strive to provide opportunities that enhance participants' lives and foster independence.


Personal Care Service:

Our personal care service is flexible and available on a part-time, full-time, or as-needed basis. Support workers assist, supervise, or empower participants in daily tasks, including:

  • Personal hygiene
  • Eating, drinking, mobility, and transferring
  • Attending appointments
  • Using support aids and appliances
  • Medication assistance


Let us be a part of your journey towards independence and a fulfilling life.



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